Agentic S&OP: an AI workflow delivers recommendations ready for decision.
Automotive supplier, international · sales and operations planning (S&OP)
Starting point
Call-offs change faster than the monthly planning cycle
- Late reaction: Call-off cuts, requests and lead-time jumps assessed only in the monthly cycle
- Fragmented data: Data spread across separate systems, analysis takes heavy manual effort
Solution
Orchestrated AI agents detect, assess and recommend, people decide
- Detect: A signal agent checks new call-offs and customer emails on its own
- Assess: Agents quantify the impact in euros and units, every figure calculated from the planning data
- Decide: The best mix of actions as a proposal, approved by the planner with a log
- AI agents
- Process automation
- Forecasts and scenarios
- Data integration
Result
Counter weeks earlier, load production evenly, avoid emergency measures
- Utilization: Peaks smoothed, free capacity reallocated instead of extra shifts
- Costs: Fewer special freights, excess stock reduced early instead of written off
- Delivery performance: On-time delivery secured, customer requests confirmed only with feasible volumes
Qualitative result
Weeks earlier
countermeasures instead of waiting for the monthly planning cycle
Automotive supplier · sales and operations planning


